Payment Policy
We accept major credit and debit cards, including Visa, Mastercard, American Express, and other secure payment methods available at checkout. All card transactions are processed through encrypted and PCI-compliant payment gateways to help protect your information. We do not store full card details on our servers.
Orders may be subject to payment verification before dispatch. If a transaction is declined or flagged for security review, we may contact you for confirmation or request an alternate payment method.
Prices displayed on the website are listed in the selected currency and may include or exclude taxes depending on your region. Any applicable bank fees, foreign exchange charges, or issuer fees are the responsibility of the customer.
Refund Policy
We want you to shop with confidence. If you are not satisfied with your purchase, you may request a refund within 14 days of delivery.
Eligible Refund Cases
- Item arrived damaged or defective
- Wrong item received
- Item significantly different from description
- Order canceled before shipment
- Unused item returned in original condition (where returns are accepted)
Non-Refundable Cases
- Digital/downloadable products once delivered
- Personalized or custom-made items
- Used, worn, or damaged returned items caused after delivery
- Requests made after the refund window expires
Refund Process
Once your request is approved and the returned item (if required) is received/verified, refunds will be issued to the original payment method within 5–10 business days. Processing time may vary depending on your bank or card provider.
Shipping Costs
Original shipping charges are non-refundable unless the return is due to our error or a defective item.
Contact
For refund requests or payment issues, please contact our support team with your order number and details of the issue.